Delivery Updates and Cut-Offs

This section will be updated regularly with our seasonal delivery cut-off dates. Please note due to production changes or delays these dates can change without notice.

UK Mainland Delivery (Excluding Northern Ireland, Channel Islands & Isle of Man)

Below are the estimated delivery times once you’ve placed your order.

All timescales given are in working days Monday – Friday. We use Royal Mail for delivery. If you have any issues with delivery or have a question about shipping times, please contact us here. 

For the latest seasonal delivery cut-off dates see above for delivery cut-off dates.

Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

For returns and refunds please see here. Please note while we’ll always do our best to meet these estimates, we can’t guarantee delivery times. We always recommend using a tracked delivery method if your order is time-sensitive.

⚠️ Withdrawl of Products from EU & Northern Ireland – Due to upcoming changes to product regulations affecting the EU and Northern Ireland, we’ll be no longer able to offer our products for sale in EU countries or Northern Ireland from 12/12/2024

Channel Islands & Isle of Man

Below are the estimated delivery times once you’ve placed your order.

Isle of Man flight announcement: Royal Mail and the Isle of Man Post Office have made the joint decision to remove the postal flight service from Monday 16 October, and instead use the road and pre-existing ferry service to send and receive post from the island.

All mail to and from the island will be delivered by ferry from Monday 16 October 2023 meaning delivery times to Isle of Man may be longer than quoted above. Please reach out to us if you have any questions about delivery.

Jersey Deliveries: Please note Royal Mail have announced that mail to Jersey will no longer be processed by a dedicated postal flight. Instead from August 7th 2023 mail will be processed via ferry service resulting in a two-day service. Please add an extra 2 days shipping to the above estimated delivery times for orders destined for Jersey.

All timescales given are in working days Monday – Friday. We use Royal Mail for delivery. If you have any issues with delivery or have a question about shipping times, please contact us here. 

For the latest seasonal delivery cut-off dates see above for delivery cut-off dates.

Buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

For returns and refunds please see here. Please note while we’ll always do our best to meet these estimates, we can’t guarantee delivery times. We always recommend using a tracked delivery method if your order is time-sensitive.